How do I collect my Unipass?
When your Collection email arrives, you should go to the My Toolbox log in page on the Unipass website (there’s a link in the email for you to click on to take you there). You should then log in using your email address and the memorable date you supplied to us in your application.
(Don’t worry if you can’t remember the date; you can click a button to request a prompt and we’ll send you the hint you gave us.)
Once you’ve logged into My Toolbox you’ll see the link to collect your Unipass on the left hand side. Just click on it and follow the instructions on the screen.
If you encounter any further assistance, please call the Helpdesk on 0871 22 12345 for assistance.