Get In Touch

Before you send your query to us, please check to see if the answer to your question is given in one of our FAQs.

If you require a replacement certificate please contact your Unipass Controller or log into My Toolbox to initiate the request yourself.

Contact the help desk

Please enter your email address

or call us on 0871 22 12345 (9am - 5pm Monday to Friday)

How To Find Us

Postal Address:
Origo Secure Internet Services
Moyen House
Heriot-Watt Research Park North
Edinburgh EH14 4AP

Directions

Public Transport:
  • Take the bus to Hermiston Park & Ride. This is served daily by buses 25 and 34, and on Monday to Friday peak times by the express X25 and bus 45. At peak times there's a bus every 5 minutes to Edinburgh City Centre. For further information, go to http://www.lothianbuses.com.
  • From the bus stop continue on foot westwards (away from the city centre), cross Riccarton Mains Road and enter Heriot-Watt Research Park by Research Avenue. Moyen House is at the second pair of access roads on the right. The walk from the bus stop takes around 2-3 minutes at a moderate walking pace.
Taxi:
  • By taxi from Edinburgh Airport
    A taxi from Edinburgh Airport to Moyen House should take between 5 and 15 minutes.
  • By taxi from Waverley Station, Edinburgh
    A taxi from Waverley Station to Moyen House should take between 25 and 45 minutes.
Self Drive:
  • From Edinburgh Airport
    Take the A8 towards Edinburgh and take the left branch of the road, following signs for the A720 (Edinburgh City Bypass) at the roundabout. Join the City Bypass heading South, and exit at the junction for the A71. Turn right towards Kilmarnock and take the first left towards Heriot-Watt University. Take the next right into Research Avenue North. Moyen House is at the second turning on the right.
  • From Edinburgh City
    Travel West onto the Southbound A720 (Edinburgh City Bypass). Exit the A720 at the junction for the A71 then turn right at the roundabout onto the A71 towards Kilmarnock. Take the first left towards Heriot-Watt University, then the next right into Research Avenue North. Moyen House is at the second turning on the right.
  • From the West
    Travel East to the end of the M8 motorway. Turn right at the roundabout, and exit for the A71. Turn right towards Kilmarnock and take the first left towards Heriot-Watt University. Take the next right into Research Avenue North. Moyen House is at the second turning on the right.
  • From the South
    Join the A720 (Edinburgh City Bypass) heading West. Exit the A720 at the junction for the A71, and turn left towards Kilmarnock at the roundabout. Take the first left towards Heriot-Watt University, then the next right into Research Avenue North. Moyen House is at the second turning on the right.